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see what’s new with our products

A Message From Our Team

Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!

Holly Brouillette

Senior Technical Product Manager

December 23, 2025

Heads UpBanno AdminBanno

Banno Admin Session Management Updates

With the rollout of Jack Henry Identity for Banno Admin authentication (login.banno.com), all users are now required to use multi-factor authentication during login. With this protection in place, we have increased the session timeout for login.banno.com to 24 hours.

This change allows financial institution employees to remain logged in for the full duration of the session without interruption. Note that no changes were made to the inactivity timer – if someone is signed out due to inactivity, that will still begin a new session (upon login).

Reminder: Your employees are able to logout of Banno Admin as usual. However, to fully end their authenticated session, they will need to log out of login.jackhenry.com as well. As more products integrate to Jack Henry Identity, this session logout experience will allow your staff to stay logged in across products as they deem fit.

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