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see what’s new with our products

A Message From Our Team

Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!

Holly Brouillette

Senior Technical Product Manager

January 30, 2026

Heads UpBanno AdminJack Henry IdentityJack Henry PlatformTreasury ManagementBanno

Timing of Authy Removal for Banno Admin

As you’re likely well aware from our previous communications, including the December Statement, we’ll soon stop supporting Authy as a 2FA method for Banno Admin. However, we’ve decided to delay Authy removal slightly – until early- to mid-February 2026. That gives your employees a little extra time to enroll in one or more supported 2FA method/s:

  • Voice/text
  • Authenticator app
  • Security keys
  • Passkeys

Since Jack Henry Identity now allows multiple 2FA methods, we recommend that users enroll in their preferred method, plus at least one backup method.

Reminder: This will also affect Treasury Management and Jack Henry Platform admins who use Jack Henry Identity for authentication.

ready to see what Banno can do?'

Connect with our team to explore how Banno can help your financial institution.

How can we help?

Ready for a demo? Need pricing? Want to partner? Fill out this form and we'll be in touch. Looking for guides? Visit the Knowledge Base. Need to open a support case? Log in to ForClients.