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see what’s new with our products
A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
Suppressing Specific Accounts Within a Membership
We’re excited to announce a new configuration option that gives your financial institution greater control over the shares and loans your members can view and access. You can now suppress specific shares, loans, and external loans from appearing in Banno, which helps mitigate compliance risks and prevent unintentional collection attempts.
Now available for all credit unions, this feature is driven by the core warning codes your institution already uses. While this is a configuration-driven feature, the settings are managed securely by our Operations team. Please note that this functionality does not include Account Tracking Records (ATRs), as warning codes are not available within those accounts on Symitar.
How to Get Started
To get started, simply create a support ticket stating the specific warning code(s) you’d like to use for suppression, and our Ops team will update your configuration. Once set up, any shares or loans you flag with those warning codes will be hidden from the accountholder.