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A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
Support App, Reimagined
Jack Henry is redesigning the Banno Support product from the ground up to create a faster, more unified experience for modern support teams.
The reimagined Support experience will notably improve how your support staff manages customer conversations by providing quicker access to customer context and smarter tools for case handling in a streamlined workspace built for daily support operations.
As we’re currently doing with the UX Evolution for Banno Mobile, we plan to deliver Banno Support changes in a series of releases over the coming months. To help you prepare, we’ve added a new page to the Service & Support section of the Knowledge Base that provides an early look at where Banno Support is headed. See what lies ahead. →