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A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
Exception Manager for Rapid Transfers slated to ship next month
Following our initial announcement in May, Exception Manager is currently on track to land for SilverLake banks on Tuesday, July 14.
As a quick recap of what we shared last month, Exception Manager helps streamline the process of handling Rapid Transfer exceptions by giving your team clear decisioning options right within Banno Admin. Once released, your authorized administrators can manually post the exception or retry it with ease. The feature also uses detailed transaction types to clearly explain which part of the transfer failed, empowering your staff to resolve issues efficiently without additional, unnecessary postings to your General Ledgers.
Here’s a bit more detail on what to expect:
- Setup: To access the tool, administrators must enable the Platform icon and create a JH Permission Set and JH Platform group for Exception Manager. For full setup instructions, please refer to this guide on the Knowledge Base.
- Training: After logging into the For Clients portal, use this link to access the Overview of Exception Item Manager for Rapid Transfers eLearning module on Jack Henry University.
Finally, please note that we also have plans to make this new functionality available on all other foundational cores in the future (we don’t have a timeframe to share yet).