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A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
Jack Henry Intercept Is Coming (for Fraudsters)
Intercept is a powerful, configurable tool that proactively identifies and prevents fraud attempts, enhancing security for both institutions and their accountholders. By leveraging advanced scoring from multiple specialized providers and real-time data, Intercept gives your financial institution the direct control you need to stop fraud before it happens – all while preserving a smooth user experience for your accountholders.
We are now preparing to deliver the final pieces of Intercept functionality to our beta testers, while simultaneously taking steps toward full rollout. Once generally available, contracted institutions will benefit from:
- Powerful and flexible risk policy management, allowing you to confidently monitor and block login, account recovery, digital enrollment, and high risk authorization attempts.
- An incredibly data-rich decision record, giving your team access to user, device, location, and signal data – and simple clicks away from drilling in during fraud investigations.
- Easy-to-manage allow and deny lists, giving you peace of mind knowing you can block attempts from countries, IPs, and devices regardless of score. Plus, ensuring you can grant access to verified users without compromising your risk policy.
- Reporting available via Jack Henry Insights, where you can start with a pre-built report and make it your own to compare risk policy approaches, review scores and signals, and a whole lot more.
You can learn more on our Knowledge Base, and there are even more detailed instructions in the Help Center user guides en route.
This is just the beginning, Intercept will evolve to monitor transaction rails, pause transactions for review, and make fraud investigation more efficient than ever thought possible. If you’re not along for the ride yet, reach out to your Digital Experience Sales Executive today!
Preparation for Current NuDetectâ„¢ Customers
If you haven’t contracted for Intercept yet, it’s critical to make the move well before Dec. 31, 2026, when Mastercard™ will officially retire NuDetect and the product will no longer function. Only contracts signed prior to Oct. 1, 2026 are guaranteed to be installed prior to the NuDetect retirement. It’s not too late to prevent a gap in security coverage when NuDetect becomes defunct. We urge you to coordinate with your Sales Executive right away.