Statements
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A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
Support App: Case Queue Cleanup
In our August 2026 Statement, we provided insight into the case queue enhancements happening in the Banno Support app. This month, we’re excited to announce that many of these updates will be going live soon. These include the following features:
- List view: Condense your entire case queue into a single, organized screen.
- Drawer view: Clicking a case will now open it as a drawer, simplifying workflows and making it easier than ever to switch between cases.
- Sortable columns: Options will include Status, Channel, and Ascending or Descending order.
- Date range filter: Options will include Today, Last 7 days, and Last 30 days.
No additional contract or support ticket is necessary. Keep an eye out for these enhancements to land in the Banno Support app very soon, and keep your other eye on the Statement and/or release notes for updates regarding the Customer segment and Channel filters that will follow soon after.