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A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
Tap2Local Enrollment Presentation Enhancements
On the heels of last month’s Tap2Local.com rollout, we’re working on several enhancements to help funnel more opportunities your way!
Results-Driven Changes to Enrollment Status Cards
Very early this November, we’re introducing a new set of Tap2Local enrollment status cards – along with a system change that will position us to implement refinements across the platform without needing to wait on each mobile release. So if the in-app messaging for a given enrollment status proves less effective than expected, we can adjust the UX and then deploy the changes straightaway. That means faster design iterations driven by real-world results.
As for the new set of status cards we’re introducing, each will include a call-to-action link directing users on next steps, complete with eye-catching imagery and compelling copy.
As a reminder, here is each status that Tap2Local enrollment can involve:
- Begin Enrollment: The merchant has not started enrollment.
- Application Under Review: The merchant has submitted enrollment details, and the system is reviewing the information.
- Additional Information Needed: The merchant has submitted enrollment details, but the system found information they must correct.
- Continue Enrollment: The merchant started enrollment but has not completed the submission.
Note that the descriptions next to each status above are provided for your reference and are not reflected in the app.
New Tap2Local Marketing Ads
If your bank or credit union offers Tap2Local, soon you’ll have fresh new ads at the ready to highlight the Tap2Local features merchants need! Keep an eye trained on your Banno Marketing templates, as new ads promoting the product catalog, invoicing, and more will drop soon.
To support awareness of new features as they’re released, we will also leverage cards similar to these ads in our current “enrollment card” real estate for enrolled merchants.
New Home for Tap2Local Pricing Overview
Enrollment is losing a potential barrier to entry. Enrolling merchants will no longer get distracted reading through pricing details before they’ve seen what Tap2Local can do! Soon, they can jump in, explore the powerful features, and then agree to pricing at the moment it matters most – when they’re ready to accept their first card payment through tap to pay, payment links, or invoices.
Your actual fees and terms are not changing, and this move affects new enrollees only. This is simply one more step toward an enrollment experience that asks for less reading up front and lets business owners see Tap2Local’s value first.
Not Yet Offering Tap2Local?
These enhancements (and many of the others we’re cooking up) are designed to showcase the solutions merchants need, right there in your banking app. No additional contract is required.
If you’re among the few holdouts who haven’t enabled Tap2Local yet, it’s not too late. Give our Support team a shout to hop on a train that delivers opportunities to take back what’s yours – the right to win the loyalty of SMBs!