Anchor Device Verification
Users can unblock new devices using a trusted anchor device they’ve already logged into.
New & Noteworthy
Features
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Explore the features that make our digital banking platform stand out.
Security
Secure your sensitive data with multiple authentication methods, real-time monitoring, and alerts designed to protect both you and your accountholders.
Authentication
Device-Level Authentication
Securely access the app using biometrics like FaceID or fingerprint recognition, with the device lock as a fallback.
FIDO® Token Support
Enables users to securely authenticate and verify their identity using a physical key that can be plugged into their device, providing a simple one-step authentication method.
Forgotten Username and Password
Sometimes users forget their username or password. Self-service account recovery gets them back in safely.
Jack Henry Identity (JHID)
Centralized authentication for your employees and enterprise users, paving the way for a seamless back-office SSO experience while ensuring secure access to protected resources.
Micro-Deposit Verification
Verify authentic accounts with small deposit transfers.
Two-Factor Authentication
Help protect user accounts from unauthorized access by requiring an additional sign-in code.
Unified Identity Service (UIS)
Allows users to have a single set of login credentials across multiple platforms while supporting two-factor authentication (2FA) and additional authenticator products like FIDO tokens and Google Authenticator.
Back-office Management
Block High-Risk Actions on New Devices
Restrict newly registered devices from performing high-risk actions on user accounts until they are manually unblocked by authorized employees with granted permissions.
People Management
Block User at Login
Help protect user accounts by preventing unauthorized access during configuration. Set and enforce a score threshold with Mastercard’s NuDetect that will trigger a risk event on suspicious and fraudulent activity right within Banno People's back office.
Device List
View every device a user has logged in from, and remove some or all that are listed. This is a great way to check outdated browser or app user issues.
People Management
Manage Two-Factor Authentication (2FA)
Verify a user’s 2FA phone number, enrollment setting, reset their 2FA settings, and send users a one-time text or email to have them verify their identity.
People Management
Password Reset
Send users a one-time text or email with a magic link to set a new password. No temporary passwords here, the user will choose a new password and two-factor authentication (2FA) in their account.
People Management
Verify a User
Send user a one-time text or email to have them verify their identity.
People Management
Warning Codes
Enforce core-level restrictions in digital banking to control member’s access, limits, and account activity.
Security & Fraud Reporting
Enrollment Attempts
Keep track of all enrollment attempts, and which users made it through the enrollment process.
Data & Reporting
New Device Blocking Report
Gain comprehensive data needed to track accountholder device status, monitor employee unblocking actions, and anchor device verification flows.
New Users with Unverified 2FA Information
View report of users who are enrolled in 2FA, but used a phone number that is not on their core record. This allows you to keep core validation turned off, but still manage the risk by reviewing these users manually.
Data & Reporting
Potentially Compromised Users
View a report that will indicate if a user’s password may have been correctly guessed by a credential stuffing attacker. 2FA is still in effect, but the account may warrant some special attention, such as accounts with a 2FA phone number that does not match their core record.
Data & Reporting
Rate-Limiting
View any rate limiting occurring in near real-time. While this chart is helpful during initial implementations, its primary purpose is to allow you to monitor credential stuffing activity. If the chart says “there is no data” then that means no users are getting blocked.
Data & Reporting
Rejected Users
See a list of rejected users and enable them if needed.
Data & Reporting
Feature functionality may vary based on your financial institution's core platform.